Verint Workforce Management – Employee Time Collection – Setup

Introduction

This guide explains how to install a Verint Workforce Management – Employee Time Collection Connector.

Setup & Authentication

Partner Setup in Cyclr Console

Go into your Cyclr Partner Console:

  1. Go to Connectors > Application Connector Library.
  2. Use the search box to locate the Verint Workforce Management – Employee Time Collection Connector.
  3. Select the Pencil button.
  4. Select the Settings tab.
  5. Enter the below values:
PropertyDescription
Client IDThe Application Id that was assigned to your app.
Client SecretThe client secret generated for your app.
DomainThe domain to be accessed. By default use2.vcp-lab.verintcloudservices.com will be used.
  1. Select Save Changes.

If you leave these values blank, they must be provided each time the Connector is installed.

Cyclr Connector Installation

When installing the Verint Workforce Management – Employee Time Collection Connector, the following values are used:

PropertyDescription
Azure TenantYour customer will be required to supply the directory tenant the application should operate against during the Connector installation.

It can be supplied in either GUID or domain-name format.