Verint Intelligent Interviewing – Setup

Remote Setup in Verint Intelligent Interviewing – performed by your customer

Obtaining an API Key

In order to obtain an API Key to authenticate a Verint Intelligent Interviewing Connector, your customer will need to:

  1. Log in to Verint Intelligent Interviewing.
  2. Go to “Manage” then “Admins”.
  3. Select “Generate API Token”.
  4. Optionally enter a Name, then select “Submit”.
  5. The new key will then be shown, which can be used to authenticate in Cyclr.

Cyclr Connector Installation

When installing a Verint Intelligent Interviewing Connector, the following values are used:

PropertyDescription
API KeyRequired
The API Key generated within the Verint Intelligent Interviewing account to be accessed.
Base URLRequired
Your Client Domain, without the https:// prefix, e.g.: mydomain.vii-verint.com