Introduction
ServiceNow is a workflow-driven platform that unifies sales, order management, customer service and field service.
This guide gives details on how to install a ServiceNow Table API Connector.
As an alternative, the separate ServiceNow Connector provides similar options with its “Custom Records” Method Category.
Setup & Authentication
A separate instance of the ServiceNow Table API connector should be installed for each table you wish to interact with.
Cyclr Connector Installation
When installing a ServiceNow Table API Connector, the following [values are/value is] used:
| Property | Description |
|---|---|
| Username | The ServiceNow username to connect as. |
| Password | That user’s password. |
| ServiceNow Instance | The domain of the ServiceNow Instance. For example, if the ServiceNow instance URL is this: https://myInstance.service-now.comOnly enter this: myInstance |
| Table Name | The name of the table you will be interacting with. This can be found by going to System Definition > Tables from the ServiceNow instance’s dashboard. |