Jira – Map Properties

Map issue properties

To map an issue property field in a cycle, you need to add a custom field location:

  1. Map the Update Issue Property.
  2. Map the Get Issue Properties.

Map Update Issue Property

To add a custom request field location for the Issues > Issue Properties > Update Issue Property method:

  1. Go to the Edit Connector page of your Jira connector.
  2. Under the Methods & Fields heading, select Issues > Properties > Update Issue Property.
  3. Under the Request Fields heading, select the pink + button to add a method field.
  4. Enter the following:
    ValueDescription
    Field LocationThe property key of the issue property.
    Display NameThe display name of the issue property in the Cyclr UI. Optional.
    DescriptionThe description of the issue property in the Cyclr UI. Optional.
    Data TypeThe data type of the issue property.
  5. Select Create.

Map Get Issue Properties

To add a custom response field location for the Issues > Issue Properties > Get Issue Properties method:

  1. Go to the Edit Connector page of your Jira connector.
  2. Under the Methods & Fields heading, select Issues > Properties > Get Issue Properties.
  3. Under the Response Fields heading, select the pink + button to add a method field.
  4. Enter the following:
    ValueDescription
    Field LocationThe property key of the issue property.
    Display NameThe display name of the issue property in the Cyclr UI. Optional.
    DescriptionThe description of the issue property in the Cyclr UI. Optional.
    Data TypeThe data type of the issue property. This should match the data type used when creating the issue property.
  5. Select Create.

Issues (Custom Fields – Object Name format: Project ID, Issue Type ID. (i.e. 10001,10009))

Using our Enhanced Objects article, the following steps are required to use Issues (Custom Fields – Object Name format: Project ID, Issue Type ID. (i.e. 10001,10009)) category:

To set up the Jira connector to use the Issues (Custom Fields – Object Name format: Project ID, Issue Type ID. (i.e. 10001,10009)) category, you need to do the following steps:

  1. In the Cyclr console, go to Templates > Template Connectors and select the Edit Connector icon on the connector you want to use.
  2. Find the Issues (Custom Fields – Object Name format: Project ID, Issue Type ID. (i.e. 10001,10009)) category, and select the Copy this Category to create a Custom Object Category button.
    Note: The copy button is only available for categories with the Category Customisation Enabled toggle on.
  3. Enter the Project ID and Issue Type ID you need to create the custom category.
  4. Select Copy.