Webhooks
In Jira, webhooks return all events by default. To trigger the webhook for specific events, you can use JQL to filter events.
Cyclr isn’t able to configure dynamic webhooks because workflow labels differ between instances of Jira and so a standard filter doesn’t match each workflow. For example, the Closed status on a ticket can have different names, such as Completed, in separate instances.
There are Jira documentation guides that you can use to see how to use JQL and create a filtered webhook that works for your instance: