Trustpilot Setup

Creating An App

Follow the steps outlined in this guide to create an application in the Trustpilot console.

Set the Trustpilot application’s Redirect URI to your Cyclr Console’s Callback URL.

Cyclr Connector Installation

When installing a Trustpilot Connector, the following values are used:

  • Client ID – Trustpilot application’s API Key.
  • Client Secret – Trustpilot application’s Secret.
  • Username – Trustpilot Username.
  • Password – Trustpilot Password.

Authorization

You need a Business Unit ID for most requests with the Trustpilot connector. Without the Business Unit ID, Trustpilot sends a 403 - Forbidden response. You can find the Business Unit ID with the Search For Business Units method, or use the Search For Business Units method as the first step in your cycles.

Note: Some endpoints are classified as Private by Trustpilot.
This means that the logged in user needs permissions to access that Business Unit ID’s data.
If the logged in user doesn’t have those permissions, the response Cyclr receives will be a  403 Forbidden error.