Authentication Credentials
To authenticate the ServiceMonster connector you will need a username and password. Please note, these are not the same as your ServiceMonster login credentials.
To obtain a username and password for use with the API and the Cyclr Connector:
- Login to ServiceMonster at app.servicemonster.net (You will need to use an administrator account)
- Navigate to the Company tab and click on “Api Keys” in the Navigator menu on the left side
- Click “New” at the bottom of the list of existing API Keys
- Select a role, usually Admin and supply a note (optional), click “Submit”
- A set of API Credentials will appear which are used when authenticating the ServiceMonster Connector in Cyclr. Make sure you save the password, as it will not be retrievable after this point.
Cyclr Connector Installation
When installing a ServiceMonster Connector, the following values are used: