Introduction
This guide explains how to obtain authentication details from Rydoo, as well as how to install a Rydoo Connector.
Note: API Access must be enabled on the Rydoo account being accessed. This can be done by speaking to a Rydoo Customer Success Manager or contacting connect@rydoo.com to enable API access for the account.
Setup & Authentication
Overview
Your customer’s setup:
- Generate API Credentials in Rydoo.
- Provide the obtained Client ID and Client Secret when installing the Rydoo connector.
Remote Setup in Rydoo – performed by your customer
Rydoo’s own documentation can be found here.
From within your customer’s Rydoo account:
- Go to Admin > Users.
- Select the user who will be responsible for the API authentication.
- Select API > ROLES and enable the API Manager toggle.
- Select Save.

Once done, navigate back to the Admin > API Credentials tab:
- Select the Create credentials button:

- The Client ID and Client Secret values should be copied for use when installing the Cyclr Rydoo Connector.
- When asked to provide scopes, select “Full access”.
Cyclr Connector Installation
When installing a Rydoo Connector, the following values are used:
| Property | Description |
|---|---|
| Client ID Client Secret | Provide the values obtained from Rydoo. |
| API Environment | Which Rydoo environment to work with: * Production * Sandbox Please note credentials are not interchangeable between the environments: sandbox credentials must be obtained to use the Rydoo sandbox API. |