To connect with Cyclr, you need a valid set of Genesys Cloud Client credentials.
For more information on how to create client credentials, see the Client Credentials chapter of the Genesys Cloud Authorization Guide.
Cyclr Setup
Cyclr asks you for the below values when you install the Genesys Cloud connector into an account:
| Property | Description |
|---|---|
| Client ID | The Client ID of your Genesys Cloud application. |
| Client Secret | The Client secret of your Genesys Cloud application. |
| Base URL | The Base URL of your Genesys Cloud Account including the https protocol. For example, https://api.mypurecloud.com. |